Welcome to the “Social Media Marketing” video course meant to help you improve your reach on social media. This series comprises seven video lessons the cover best practices you can apply to all your social media marketing efforts, as well as tips for specific platforms. You’ll learn about things like the importance of honing your content style and tracking metrics to improve audience engagement. In addition, you’ll become familiar with the useful features available to you through various social media platforms. By completing this course, you’ll have a better understanding of Facebook, Instagram, Snapchat, TikTok, Twitter, and YouTube, as well as how to leverage their features to connect with your target audience and promote your business.  

In this video, learn how to work with the report design view, Part 2.

Excel users have been crying out for new, more functional features that will eliminate workarounds and give new solutions to old problems. Excel 2013 has the answers -- and this course pulls back the curtain on what makes this new version so special, shows you what’s new, and explains how the revamped tool options can simplify your workload by improving your number crunching and upgrading your data presentation. This lesson presents how to complete your own macro.

Welcome to the “Sunday Night Dread: Overcoming Burnout at Work” video lesson meant to help learners recognize signs of burnout and move past them to remain engaged at work. This one-off lesson describes burnout as a syndrome and conveys the three main components of it: emotional exhaustion, depersonalization, and reduction of personal achievements. In addition, this lesson provides steps for developing healthier work habits and offers guidance on making necessary changes to overcome burnout at work. Tags: employee engagement, stress, positivity

Data is increasingly the lifeblood of any enterprise, and protecting data is one of the key responsibilities of every employee. Through this module, learners come to recognize the different types of enterprise data that are critical to protect, and the key do’s and don’ts for effective data protection.

Use the Quick Part function in Word to have recurring content, e.g. text/header/footer or other content close at hand if you need them. In this video you'll learn how to create and insert Quick Parts.

As the frequency of diversity conversations increases, so does the chance you may be called a racist. Your response may be dismissiveness, fear or defensiveness as rightfully so. Such accusations can result in scarred reputations, fractured relationships or loss of employment. Before you defend yourself, consider five simple steps to diffuse the situation, understand the other person, and grow in your insight around diversity.

Welcome to the “Diversity Toolkit: Conscious Inclusion” video lesson created to outline how to adopt conscious inclusion in the workplace and how to practice it as a leader. This video lesson is part of the “Diversity Toolkit,” which provides a broad picture of how to embrace workplace diversity in the right way. In this lesson, conscious inclusion is defined as actively and mindfully including others, especially diverse individuals who are typically marginalized. The viewer will learn general tips on how to adopt conscious inclusion in the workplace and then focus in more specifically on action steps for leaders to practice conscious inclusion.  

In this video lesson, "Excellence in Customer Service, Part 3," you will learn great tips about phone presentation, test your knowledge of excellent customer service, and learn the secret to good customer relations.

From the minute you open PowerPoint 2013, you can see it’s different: new look, new features, and new toys! From new slide-building options, to the secrets of seamless editing during your presentation, to no-cost on-line delivery, this new course delivers the goods. This lesson provides instructions on how to insert charts into the presentation.

This lesson covers information about the Occupational Safety and Health Act (OSHA). The video and the fact sheet address who is covered by the law, what OSHA regulates, OSHA requirements, what OSHA prohibits, inspections, enforcement, and state law. NOTE: This program is part of the "HR Law for Managers" series. This series provides a comprehensive resource that will orient managers to components of key employment laws; provide details, relevant to managers, for each of these laws; and explain, in practical terms, how to apply the laws in context with specific situations as relate to a manager’s duties. You are encouraged to take advantage of the detailed fact sheet that supports each program in the "HR Law for Managers" series.

In this course, Chrys Martin will walk you through the details of the Family Medical Leave Act (FMLA) and similar leave laws. You'll learn what the laws cover, what types of leave are available to employees, what the employer's responsibilities are when a person takes FMLA leave, and what is covered by the non-discrimination and non-retaliation portions of the laws.

Remove unwanted data from your Excel lists and pass on your data in a secure and clean form. In this video you'll learn how to prepare your workbooks for sharing.

You have to be conversant with character formatting to create an interesting slide design. In this video you'll learn how to use the character formatting function in PowerPoint 2010.

If we stop and look back, it’s clear that building a chart is much more than just putting your cursor into a cell and hitting Alt/Tab/1. Looking back is also what you do when you are building an actual vs. plan type of chart. So sit back and see how it’s done.

Welcome to "HIPAA Intermediate for Security Officers," a series of video lessons meant to exhort every viewer to the highest standards of security for protecting health information. This lesson, "Technical Safeguards," is the final video in a series of five. The technical safeguard has five standards, including access controls, integrity, and transmission security. By the end of this video, the viewer will understand the last of the three safeguards of the Security Rule.

A picture says more than a thousand words! In this video you'll learn how to insert and edit images.

Emergencies involving violence are unfortunately a real possibility in today's workplace. This can also include encountering an active shooter on the premises. One of your job responsibilities is to be prepared and know how to respond should such an emergency occur at your workplace. Knowing the proper procedures to follow during an emergency could mean the difference between life and death. The purpose of this program is to familiarize you with basic response practices when encountering workplace violence, practices that will help you to be prepared for and to respond to a violent emergency. Topics include indicators of potentially violent behavior, how to respond to violent behavior, how to respond to an active shooter situation, and how to react when law enforcement arrives at an active shooter scene.This content is also translated in Spanish.

This course is made for managers and is designed to help you lead and manage others. As a manager, you will perform this course with on your own. By completing this course you will be able to apply the seven key components required to give a great presentation.

What’s new in Outlook? Better navigation, advanced screen integration, new tools—plus improvements to all your favorite features. This must-see course takes you backstage to show what 2013 has in store for you, including exciting new tools for linking to social media sites like Facebook®, peeking inside your mailbox while you’re in your Calendar, replying straight from the Preview window and many more advancements. It’s e-mail management to the max. This lesson explains the "view" tab.